My Subscription isn't restoring?

Modified on Fri, 23 Aug, 2024 at 3:20 PM

If you think you have your subscription on the Mac App Store in the previous version of Shot Lister, then please make sure you have the latest version of Shot Lister 5 installed by going here: 

If it says update, click update, if it says open then you're up to date and click open. Once it opens you should be prompted with an alert to migrate your subscription


We still have some users who purchased their subscriptions on the previous version of Shot Lister. We rebuilt Shot Lister completely and released Shot Lister 5 in late December 2023 on a new server. So if you still have an issue, just drop us an email at contact@shotlister.com with your Pro subscription expiry date and the email you are using for your Shot Lister 5 account and we will quickly update the new server so you're back on track.


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